Welcome to Noida Homes. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://noida-homes.com/, use our real estate marketplace services, or interact with us in other related ways.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Website. This policy applies to all information collected through our Website, and/or any related services, sales, marketing, or events (collectively referred to as the “Services”).
1. Information We Collect
1.1 Information You Provide to Us
We collect personal information that you voluntarily provide when you:
- Register for an account (name, email address, phone number, password)
- Post a property listing (property details, location, price, images, contact information)
- Search for properties or use the property search filters
- Contact us or a property agent via our contact forms or email
- Subscribe to our newsletter or marketing communications
- Save properties to your favourites list
- Participate in surveys or promotions
1.2 Information Collected Automatically
When you visit our Website, we automatically collect certain information about your device and usage, including:
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent on pages, links clicked, and referring URLs
- Search queries and property preferences
- Cookies and similar tracking technologies (see Cookie Policy below)
- Location data (city/region level, based on IP address)
1.3 Information from Third Parties
We may receive information about you from third parties, such as social media platforms if you use social login features, or analytics providers that help us understand how our Website is used.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your user account and property listings
- To facilitate property searches, inquiries, and connections between buyers, sellers, and renters
- To send you transactional emails (account confirmations, listing updates, inquiry responses)
- To send marketing and promotional communications, where you have consented
- To improve our Website, services, and user experience through analytics
- To comply with legal obligations under Indian law, including the Information Technology Act, 2000
- To protect our Website and users against fraud, spam, and abuse
- To respond to your questions, requests, and customer support queries
- To display personalised property recommendations based on your search history
3. Legal Basis for Processing
We process your personal data based on:
- Performance of a contract – to provide the services you request (e.g., account creation, property listing)
- Legitimate interests – to improve our services, ensure security, and conduct analytics
- Consent – for marketing communications and non-essential cookies (which you may withdraw at any time)
- Legal obligation – to comply with applicable Indian laws and regulations
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files placed on your device. We use:
- Essential Cookies: Required for core Website functionality such as login, favourites, and search filters. These cannot be disabled.
- Analytics Cookies: Used by services like Google Analytics to understand how visitors interact with our Website. Data is aggregated and anonymised.
- Marketing/Advertising Cookies: Used to deliver relevant advertisements and track campaign performance. These are only set with your consent.
- Preference Cookies: Used to remember your settings and preferences across sessions.
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use parts of our Website. For more information, visit Google’s Privacy & Terms at policies.google.com.
5. Google Services & Third-Party Tools
Our Website uses the following third-party services, each governed by their own privacy policies:
- Google Analytics: We use Google Analytics to track and analyse Website traffic. Google Analytics uses cookies to collect data about your visits.
- Google Maps: Property listing locations may be displayed using Google Maps. Your use of Google Maps is governed by Google’s Privacy Policy.
- Google Ads: We may use Google Ads to serve targeted advertisements. Google uses cookies and data from signed-in users to personalise ads. You can manage your ad personalisation settings at adssettings.google.com.
- reCAPTCHA: We may use Google reCAPTCHA on forms to prevent automated abuse. reCAPTCHA collects hardware and software information for verification.
By using our Website, you acknowledge that information may be processed by Google and other third parties in accordance with their respective privacy policies.
6. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With Property Agents and Sellers: When you submit an inquiry about a property, your contact details are shared with the relevant agent or property owner to facilitate the transaction.
- With Service Providers: We engage trusted third-party vendors (hosting, analytics, email delivery, payment processing) who process data solely on our behalf and under strict confidentiality obligations.
- For Legal Compliance: We may disclose your information when required by law, court order, or governmental authority under Indian law (including the IT Act, 2000 and the DPDP Act, 2023).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website.
- With Your Consent: We may share your information with other parties when you have given us explicit consent to do so.
7. Data Retention
We retain your personal information for as long as your account is active, as needed to provide you our Services, or as required by law. Specifically:
- Account data is retained for the duration of your active account and for up to 3 years after account closure, unless a longer retention period is required by law.
- Property listing data may be retained for reference and compliance purposes for up to 5 years.
- Analytics data is retained for a maximum of 26 months in line with Google Analytics defaults.
- Marketing consent records are retained for as long as required to demonstrate legal compliance.
When data is no longer needed, we securely delete or anonymise it.
8. Your Rights & Choices
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
- Right to Withdraw Consent: Withdraw marketing consent at any time by clicking ‘Unsubscribe’ in any email or contacting us directly.
- Right to Grievance Redressal: Lodge a complaint with us or with the Data Protection Board of India once established.
To exercise any of these rights, please contact us at: noidahomes@outlook.com. We will respond to your request within 30 days.
9. Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for data transmitted between your browser and our servers
- Secure password hashing and storage
- Restricted employee access to personal data on a need-to-know basis
- Regular security assessments and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you as required by applicable law.
10. Children’s Privacy
Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at noidahomes@outlook.com, and we will delete such information from our systems.
11. Third-Party Links
Our Website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make material changes, we will:
- Update the ‘Effective Date’ at the top of this policy
- Post the updated policy prominently on our Website
- Send an email notification to registered users where required by law
Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:
Noida Homes
Address: T9A, Galaxy Blue Sapphire Plaza, Greater Noida West – 201306, Uttar Pradesh, India
Phone: 7011709090
Email: noidahomes@outlook.com
Website: https://noida-homes.com/
We are committed to resolving any complaints about our handling of your personal data. If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate regulatory authority.